Surgery amongst the best – 23rd Mar 2016

The NHS Patient Survey results 2016 have just been published and Bloxham scores well on most counts.

Bloxham Surgery
Overall experience	65% very good	32% fairly good	97% very or fairly good
Would recommend	74% definitely	21% probably	95% definitely or probably
Booking appointment	66% very satisfied	29% fairly satisfied	95% very or fairly satisfied
National
Overall experience	43% very good	42%fairly good	85% very or fairly good
Would recommend	34% definitely	39% probably	73% definitely or probably
Booking Appointment	34%very satisfied	39 fairly satisfied	73% very or fairly satisfied

A summary of the national findings on these measures is given below.

National Data

The majority of patients (84.9%) rate their overall experience of their GP surgery as good, with more than two in five (42.7%) rating their experience as ‘very good’. Compared to 2014, the proportion of patients who rate their experience as good continues to decline, down by 0.3 percentage points from 85.2%.
Almost four in five patients (77.7%) say they would recommend their GP surgery to someone who has just moved into their local area, a decrease of 0.4 percentage points from 78.0% since 2014.
Nearly three in four patients (73.3%) rate their overall experience of making an appointment as good, with just over a third saying it was ‘very good’ (33.6%). Compared to 2014, the proportion of patients who rate their experience as good continues to decline, down by 0.5 percentage points from 73.8%.
Nearly one in five patients (19.2%) say they tried to contact an NHS service in the past 6 months when they wanted to see a GP but their GP surgery was closed, either for themselves or for someone else. Of these, two in three (67.0%) rate their overall experience of out-of-hours NHS services as good, with three in ten (29.7%) saying it was ‘very good’ (this is a new survey question in 2015).